Accessibility and quality of health services delivered in primary medical care
General Medicine, 2024, 26(2), 3-7.
B. Borisova1, S. Slavchev2
1 Department of Health Policy and Management, Faculty of Public Health „Prof. Dr. Tsekomir Vodenicharov, DSc“, MU ‒ Sofia
2 Department of Preventive Medicine, Faculty of Public Health „Prof. Dr. Tsekomir Vodenicharov, DSc“, MU ‒ Sofia
Abstract. Primary care is recognized as the foundation of sustainable health systems, with evidence pointing to its key role in improving health outcomes, health system efficiency, and health equity. The ultimate efficiency of a national health system depends on the level and quality of outpatient care. It is an essential factor for a more rational use of resources and for overcoming the disproportionately high costs of hospital care. The lack of system integrity is a major reason for the low efficiency and quality of outpatient medical care. This necessitates a complete reassessment of its place and priority role in healthcare.
Key words: quality of health services, patient satisfaction, efficiency, sector coordination, access to health care
Address for correspondence: Assoc Prof. Boryana V. Borisova, PhD, e-mail: b.borisova@foz.mu-sofia.bg